​Expert Help for your Clinical Supply Requirements 

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We will provide you with a clinical supplies project manger and dedicated point of contact.  Throughout your project there will be QP involvement at all stages. 

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We will write a Technical Specification covering technical requirements for each project, capturing your specific requirements at all stages of the project, this document will be agreed alongside the Quality Agreement to detail each parties responsibilities. 

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Based on your needs we can review label text to ensure compliance, source translations for your label text, source labels (e.g. booklet labels), source label translations with a preferred supplier, produce in-house labels ready for secondary packaging at IMP Pharmaceutical Services.   To support your study we can assist with sourcing NIMPs or comparators as required. 

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Timelines will be important to you and we will provide a summary plan for the activities that IMP will be involved in should you require it. There will be documents to review and sign along the way, decisions to be made and sufficient time must be allowed for such activities. 

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We recommend setting up scheduled teleconference at the start of each project to review actions, discuss ongoing progress and plan the next stages of work.  Communication is key! 

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Storage and Distribution 

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The GMP warehouses at IMP are mapped at 15-25°C, we can also  provide GMP storage at 2-8°C, -20°C and ULT (-65°C to -80°C) on site. 

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We work with a preferred GDP compliant courier service but would be happy to discuss your specific requirements and use alternative courier where necessary (such as your own preferred courier under your own account).  We can provide distribution and supply chain management to sites within the UK, EU and worldwide.  We can provide "Direct to Patient" shipments for sites in the UK.

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Following your study completion you may wish to use our returns management service including management of returns collection, reconciliation, secure storage and destruction.  The returns service  doesn't need to be set up at the very start of your project, we can add it in when you need it as a stand-alone service. 

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From time to time there may be a requirement for samples to be taken from stocks at IMP and sent for testing.  We have an approved laboratory named on our licence but if you need testing elsewhere we can facilitate shipment to your preferred laboratory.    

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